Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-the-meadows-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms accessed through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways we process personal information when:

  1. You use our applications and services as an authorized user, ensuring a seamless experience.
  2. You visit our websites, enabling us to track and analyze your interactions for improvement.
  3. We communicate with you via email, calls, or texts/SMS for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Securely stored data used for processing transactions, including cardholder names, card numbers, expiration dates, and CVV/CVC codes.
  • Financial Information: This includes bank account details and billing addresses for direct debits or subscriptions.
  • Purchase Information: Records of products or services bought through our platform, along with order history and tracking data.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve performance.
  • Location Data: Information about your geographic location, used for mapping services and personalized recommendations.
  • Feedback and Reviews: Your comments, ratings, and reviews help us improve our products and services.
  • Social Media Information: If you choose to log in or interact with our platform via social media accounts, we may collect data from these platforms (subject to their privacy policies).
  • Product Information: Details about the products you show interest in, view, or purchase, including preferences and customization options.

We obtain this data through various methods, including user input forms, online interactions, browsing behaviors, and automated technologies like cookies. Additionally, trusted third parties may share personal data with us, adhering to their privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as secure login and navigation.
  • Preference: Cookies store user preferences, language settings, and customization options to enhance your experience.
  • Analytics: We use analytics cookies to gather insights about how users interact with our site, helping us improve performance and usability.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion of Data

We retain personal data for the duration required by applicable laws and regulatory bodies or for legitimate business purposes. Once the data is no longer needed for these reasons, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority. We have implemented robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you are a parent or guardian and believe we have collected data from your child, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections or updates to incomplete or inaccurate data.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data where there is no compelling reason to retain it.
  • Restriction: Limiting the use or processing of your data in certain situations.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decision is made solely based on automated processing of your data.

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or by mail to the address provided below. We will respond promptly and provide assistance within the legal framework.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]
Mail: [Provide Physical Address]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.